Warranty

Warranty for Ballistic products

We have a limited warranty on our products, which means that our warranty does not cover products that have been subject to abuse, damage, improper use, improper maintenance, misuse of the product or unauthorized sale, service or repair of the product. If the product is purchased through one of our retailers, the same rules apply.

Warranty on ballistic materials

All hard ballistic products are guaranteed to be without defects for a period of 5-10 years from the date of purchase.  All soft ballistic products carry a 5-10 year guarantee from the date of purchase.

We have a limited warranty on all products. This warranty does not cover our products that have been subject to abuse, intentional damage, improper care or unauthorized service or repair of the product. This warranty applies to all products purchased through any authorized retailer.

If your product should be found to be in disrepair, please request an RMA from info@protectiongroup.dk

All damage not attributed to abuse or improper maintenance will be replaced free of charge.

If personal modifications have caused the claimed damages, the product is no longer guaranteed.

Warranty on textiles

A 2-year warranty is provided on all textiles (retention, pads etc) from the date you purchase the product. If there is an injury due to abuse, damage, improper use, improper maintenance, product misuse or unauthorized sales, no warranty is provided.

Disclaimer

PGD USA Inc. assumes no responsibility for any injuries sustained while wearing PGD USA body armor. While our products undergo rigorous testing in an independent certified laboratory, adhering to relevant ballistic standards, it is essential to recognize that no armor can claim absolute bullet-proof status, and achieving 100% guaranteed ballistic protection is impossible. PGD USA takes all reasonable precautions, including regular product testing, to ensure compliance with specified ballistic standards. However, PGD USA Inc. cannot be held liable for any injuries that may occur while utilizing PGD USA body armor products.